shipping

We endeavour to despatch your orders as quickly as possible, usually within one or two working days.

UK orders

We generally ship by Royal Mail first class. Perishable items such as fresh frozen pollen go signed for so please make sure you can arrange to be there or to pick them up from a delivery office.

International orders

International orders generally go by Royal Mail signed for; we have not yet out international shipping prices on this site so please contact us for a quote. PLease note that some items such as fresh kefir grains and frozen products cannot be shipped outside the UK as the transit time is too long. You can purchase dehydrated kefir grains from anywhere in the world. Please be aware of customs regulations in your country for anything you purchase from us as we cannot be responsible for goods lost in this way.

Goods in jars and bottles

These go by courier, again in the case of international orders please contatc us for a quotation for shipping.